Junior Endpoint Engineer - Windows & SCCM/Intune Ops

Auxis; Bogotá; Presencial; COP 66.960.000 - 100.440.000; Jornada completa

Descripción de la vacante

Auxis in Bogotá, Colombia is seeking an End-Point Engineer Jr to join the End-User Computing team overseeing a large managed endpoint estate across the Americas. You will perform incident resolution, deployments, imaging, patch remediation, and routine administration in SCCM and Microsoft Intune.

Under the guidance of senior engineers, you will grow into more advanced endpoint engineering tasks while expanding your knowledge of Windows, MS 365, and ITIL-aligned processes.

Formación

• Degree or technical diploma in Information Technology or related field, or equivalent experience.
• 1–2+ years of IT support, desktop support, or endpoint operations in an enterprise environment.
• Working knowledge of Windows client OS and Microsoft 365 applications.
• Exposure to endpoint management tools such as SCCM/MECM and/or Intune.
• Strong troubleshooting and methodical incident-resolution skills.
• Excellent documentation habits and ticket hygiene.
• Strong verbal and written English communication.
• Eagerness to grow into senior endpoint engineering responsibilities.

Responsabilidades

• Resolve escalated endpoint incidents from the Service Desk on managed Windows devices.
• Execute application deployments, patch remediation, and compliance fixes in SCCM/MECM and Intune.
• Support device provisioning and imaging activities, including Windows Autopilot enrollment and OSD tasks.
• Monitor deployment and patching dashboards and remediate failures.
• Assist with application packaging and testing under senior guidance.
• Maintain device collections, groups, and inventory in SCCM and Intune.
• Document resolutions and contribute to knowledge bases and runbooks.
• Support hardware refresh and endpoint migration tasks.
• Follow incident, request, and change management processes with proper ticket documentation.
• Grow platform expertise through mentoring and progressively complex assignments.

Conocimientos

English communication

Documentation

Troubleshooting

Willingness to learn

Team collaboration

Educación

Bachelor/Technical diploma in IT

Herramientas

SCCM/MECM

Microsoft Intune

Microsoft 365

ITSM / ServiceNow

Descripción del empleo

Auxis in Bogotá, Colombia is seeking an End-Point Engineer Jr to join the End-User Computing team overseeing a large managed endpoint estate across the Americas. You will perform incident resolution, deployments, imaging, patch remediation, and routine administration in SCCM and Microsoft Intune.

Under the guidance of senior engineers, you will grow into more advanced endpoint engineering tasks while expanding your knowledge of Windows, MS 365, and ITIL-aligned processes.