Booking Support Coordinator – Remote

Aspiretalentagency; Medellín; A distancia; COP 13.392.000 - 22.320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Descripción de la vacante

Aspiretalentagency is seeking a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating booking requests.

The role focuses on thorough, service-oriented support and comfort organizing information within online booking systems, with remote work options and flexible scheduling.

Formación

• Excellent customer-service skills and attention to detail.
• Clear communication and strong organization.
• Ability to research options and learn new booking platforms.
• Professional and dependable with consistent follow-up.
• Experience with booking coordination is a plus but not required.

Responsabilidades

• Respond to booking inquiries
• Collect customer preferences and details
• Research available options
• Explain booking information clearly
• Coordinate selected details
• Review entries for accuracy
• Provide confirmations and updates
• Assist with requested changes
• Communicate with service providers
• Maintain complete records
• Follow up on pending requests

Conocimientos

Customer service

Attention to detail

Clear communication

Research abilities

Organizational skills

Computer proficiency

Learn booking platforms

Follow-up

Professional and dependable

Booking experience

Descripción del empleo

We are looking for a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating customer booking requests.

The ideal candidate is thorough, service-oriented, and comfortable organizing information within online booking systems.

Key Responsibilities

• Respond to booking inquiries
• Collect customer preferences and details
• Research available options
• Explain booking information clearly
• Coordinate selected details
• Review entries for accuracy
• Provide confirmations and updates
• Assist with requested changes
• Communicate with service providers
• Maintain complete records
• Follow up on pending requests

Qualifications

• Strong customer-service skills
• Excellent attention to detail
• Clear communication
• Good research abilities
• Strong organization
• Basic computer proficiency
• Ability to learn booking platforms
• Consistent follow-up
• Professional and dependable
• Previous booking experience is helpful but not required

Why Choose Us

• Remote Environment: Coordinate services remotely
• Flexible Scheduling: Manage your availability around responsibilities
• Training Available: Learn relevant systems and processes
• Ongoing Support: Access continued resources and education
• Professional Development: Develop organization, communication, and customer-service skills
• Customer-Focused Role: Help customers navigate questions and requests