Remote Booking Concierge

Cselitegetaways; Sur; On-site; COP 26,784,000 - 46,872,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive onboarding

Training and continuing education

Professional development opportunities

Access to online tools and resources

Ongoing team support

Job summary

Cselitegetaways is seeking a dependable Booking Support Specialist to assist clients through the booking process from a remote location. You will research options, maintain accurate client information, and coordinate details with service providers and clients to ensure smooth reservations.

The ideal candidate values problem solving, strong communication, and meticulous attention to detail while helping clients or guests with bookings and related inquiries.

Qualifications

• Excellent written and verbal communication.
• Strong customer-service skills.
• High attention to detail and accuracy.
• Good organizational abilities.
• Comfortable using email and web-based platforms.
• Strong research and problem-solving skills.
• Ability to manage tasks independently.
• Previous customer service or booking-related experience is helpful but not required.

Responsibilities

• Respond to booking-related questions and requests.
• Research options based on individual client preferences.
• Assist with reservations and confirmations.
• Review booking details for accuracy.
• Communicate updates and important information.
• Assist with modifications and special requests; maintain accurate client documentation.
• Follow up on incomplete or outstanding items.
• Coordinate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Excellent communication

Customer-service

Attention to detail

Organizational skills

Email & web-based platforms

Research & problem solving

Independent work

Booking-related experience

Job description

Cselitegetaways is seeking a dependable Booking Support Specialist to assist clients through the booking process from a remote location. You will research options, maintain accurate client information, and coordinate details with service providers and clients to ensure smooth reservations.

The ideal candidate values problem solving, strong communication, and meticulous attention to detail while helping clients or guests with bookings and related inquiries.