Virtual Travel Client Services Coordinator

Dreamtripshn; Colombia; Presencial; COP 109.785.552 - 182.975.920; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Flexible hours

Training and ongoing support

Opportunities for professional growth

Collaborative and supportive team culture

Descripción de la vacante

A travel services company is seeking a detail-oriented Virtual Travel Client Services Coordinator to enhance client experiences. The role involves communicating with clients, managing travel itineraries, and providing essential information about destinations. Candidates should have strong communication skills and a passion for travel. The position is completely remote, offering flexible hours and opportunities for growth within a supportive team culture.

Formación

• Strong communication and interpersonal skills are essential.
• Excellent organizational skills and ability to manage time effectively are required.
• Customer service experience is preferred, enhancing client interactions.

Responsabilidades

• Communicate with clients via email, phone, and chat.
• Review travel itineraries and confirm trip details.
• Provide information about destinations and travel requirements.

Conocimientos

Strong communication and interpersonal skills

Excellent organizational and time-management abilities

Customer service experience

Interest in travel

Descripción del empleo

We are looking for a detail‑oriented and customer‑focused Virtual Travel Client Services Coordinator to support clients throughout their travel journey. In this role, you will play a key part in delivering a smooth and enjoyable travel experience by providing timely assistance, helpful information, and proactive communication.

Key Responsibilities

• Communicate with clients via email, phone, and chat in a professional and friendly manner
• Review travel itineraries and confirm trip details with accuracy
• Provide relevant information about destinations, travel requirements, and guidelines
• Proactively follow up with clients prior to departure to ensure readiness
• Respond to inquiries and resolve concerns efficiently
• Escalate complex issues to the appropriate team when necessary

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and time‑management abilities
• Comfortable using online tools and digital platforms
• Customer service experience is preferred
• Interest in travel and helping others plan memorable experiences

What We Offer

• 100% remote work environment
• Flexible hours
• Training and ongoing support
• Opportunities for professional growth
• Collaborative and supportive team culture