Billing Inquiry Intern — International & Domestic Support

hcmportal; Medellín; Presencial; COP 12.276.000 - 22.320.000; Jornada completa

Descripción de la vacante

UPS in Medellín is seeking an Intern to assist customers by researching and responding to billing inquiries. You will analyze accounts and process adjustments, communicating extensively via email and phone to resolve domestic and international issues.

The role requires prior billing experience, MS Word/Excel/Access/Outlook skills, a Bachelor's degree in administrative fields, and intermediate English. On-site with rotation, Monday to Friday shifts.

Formación

• Prior billing experience.
• Working knowledge of Word, Excel, Access and Outlook.
• Bachelor’s Degree in Administrative careers or related.
• Intermediate English.

Responsabilidades

• Initiates inquiries to customers regarding monies owed for international or domestic shipments.
• Performs account analysis and credit control activities.
• Maintains customer receivable accounts.
• Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included.
• Creates and processes manual billing entries.
• Adds and maintains customer account information and requirements within various billing systems.

Conocimientos

Prior billing experience

Intermediate English

Educación

Bachelor’s Degree in Administrative careers or related

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Descripción del empleo

UPS in Medellín is seeking an Intern to assist customers by researching and responding to billing inquiries. You will analyze accounts and process adjustments, communicating extensively via email and phone to resolve domestic and international issues.

The role requires prior billing experience, MS Word/Excel/Access/Outlook skills, a Bachelor's degree in administrative fields, and intermediate English. On-site with rotation, Monday to Friday shifts.