Billing/Collections Specialist

Insight Global; Bogotá; In loco; COP 36.000.000 - 72.000.000; Tempo pieno

Descrizione del lavoro

Insight Global seeks a Billing Specialist to manage timely invoicing, onboard contractor billing profiles, and partner with sales and collections to secure payments. You will own a portfolio of accounts, resolve billing issues, and provide clear updates to internal teams.

The role emphasizes accuracy, process improvement, and strong collaboration across departments in a fast‑paced environment. The ideal candidate will have 2–4 years of billing experience, advanced Excel skills, and a bachelor’s

Competenze

• 2–4 years of billing experience
• Experience resolving PO spend issues and pricing errors
• Strong MS Office skills including Excel, Word, and PowerPoint
• Able to work autonomously and in a team
• Curious and process-improvement oriented

Mansioni

• Onboard new contractor billing profiles and collect required documentation
• Send invoices on time according to customer requirements
• Submit invoices to clients to meet delivery expectations
• Manage daily invoicing in line with office policies
• Research and reconcile account issues to resolve root causes
• Provide updates on unbilled accounts and workload reporting
• Collaborate with Collections on customer issues
• Portal entry for invoicing (Ariba, Fieldglass, Coupa)
• Perform other duties as assigned

Conoscenze

Excel proficiency

MS Office Suite

Analytical skills

Communication skills

Customer service

Teamwork

Formazione

Bachelor's degree in Accounting, Finance, Economics or Business Administration

Strumenti

Ariba

Fieldglass

Coupa

Descrizione del lavoro

The Billing Specialist will be responsible for billing/invoicing our clients timely, efficiently, and accurately. Will partner with the field/sales to understand customer requirements, work hand in hand with our collections team to ensure Insight Global is receiving payment from IG’s invoices. Ensure that issues are resolved to timely to prevent future disputes in billing. Will own a portfolio of accounts to support and build positive professional relationships, with both clients and internal partners.

What You'll Do -

• Responsible for accurately onboarding the billing profile and gathering specific documentation for every new contractor that goes onsite.
• Send invoices on time and accurately per customer requirements.
• Submitting invoices to clients to meet Delivery expectations
• Manage daily invoicing requirements as required per office policy/procedures.
• Researching / Reconciling account issues to resolve root cause of issue
• Providing detailed updates on unbilled accounts
• Work/Update Reporting as required to manage workload
• Collaborating with the Collections team for customer issues
• Familiar with Portal Entry for invoicing (Ariba, Fieldglass, Coupa, etc)
• Perform other duties as assigned

What You Will Need to Succeed -

Typically Required:

• Minimum 2-4 Years of specialty or boutique billing (or similar position)
• Must be fluent in excel at an intermediate to advance level.
• Proven experience resolving PO spend issues, pricing errors, and other billing errors.
• Working autonomously as well as in a team
• A strong curiosity to challenge processes and improve them.
• Strong communication and customer service skills
• Must possess skills using MS Office Suite, including Excel, Word, SharePoint and PowerPoint.

Typically Preferred:

• Bachelor’s Degree preferably in Accounting, Finance, Economics or Business Administration. Will consider previous experience in a customer service/account resolution environment.

Additional Information -

• Ability to effectively communicate with all levels or management, employees, and customers.
• Strong analytical skills.
• PC knowledge and experience are required along with financial aptitude.
• Exceptional teamwork skills required.
• Excellent organizational skills and ability to multi-task.