Billing Analyst

Capgemini Engineering; Bogotá; On-site; COP 33,480,000 - 55,800,000; Full time

Job summary

Capgemini Engineering is seeking a detail-oriented bilingual Billing Analyst to join our finance operations team. This role will manage invoicing processes, ensure billing accuracy, support client invoicing requirements, and maintain strong communication with internal stakeholders and customers.

The ideal candidate will have 3–4 years in Billing or Finance Operations, advanced English (B2+), and the ability to work in a fast-paced environment with strong analytical and problem-solving abilities.

Qualifications

• 3 to 4 years of experience in Billing, AR, Finance Operations, or related areas.
• Advanced English proficiency (B2+).
• Strong understanding of billing processes and financial operations.
• Experience managing client invoicing and resolving billing discrepancies.
• Advanced attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage daily billing operations, ensuring timely and accurate processing of invoices, payments, and receipts.
• Coordinate with internal commercial teams to validate billing requirements and resolve invoicing-related issues.
• Maintain professional communication with internal stakeholders and clients regarding billing inquiries.
• Ensure invoices are delivered accurately and on time through client-preferred channels (email, portals, mail, etc.).
• Follow up on invoice rejections, discrepancies, and customer questions, providing effective and timely resolutions.
• Maintain and update supplier and customer portal information, ensuring data accuracy and compliance.
• Review and apply customer billing guidelines to ensure invoice compliance and successful payment processing.
• Identify opportunities to improve billing processes and operational efficiency.
• Support billing reconciliation and reporting activities as required.

Skills

Billing experience

English proficiency

Attention to detail

Analytical skills

Stakeholder management

Multi-tasking

Communication skills

Tools

Dynamics 365

NetSuite

SAP

Oracle

Job description

Job Description

About the Role

We are seeking a detail-oriented Bilingual Billing Analyst to join our finance operations team. This role will be responsible for managing invoicing processes, ensuring billing accuracy, supporting client invoicing requirements, and maintaining strong communication with internal stakeholders and customers. The ideal candidate will have experience in billing or finance operations, strong analytical skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage daily billing operations, ensuring timely and accurate processing of invoices, payments, and receipts.
• Coordinate with internal commercial teams to validate billing requirements and resolve invoicing-related issues.
• Maintain professional communication with both internal stakeholders and clients regarding billing inquiries.
• Ensure invoices are delivered accurately and on time through client-preferred channels (email, portals, mail, etc.).
• Follow up on invoice rejections, discrepancies, and customer questions, providing effective and timely resolutions.
• Maintain and update supplier and customer portal information, ensuring data accuracy and compliance.
• Review and apply customer billing guidelines to ensure invoice compliance and successful payment processing.
• Identify opportunities to improve billing processes and operational efficiency.
• Support billing reconciliation and reporting activities as required.

Required Qualifications

• 3 to 4 years of experience in Billing, Accounts Receivable, Finance Operations, or related areas.
• Advanced English proficiency (B2+)
• Strong understanding of billing processes and financial operations.
• Experience managing client invoicing and resolving billing discrepancies.
• Advanced attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience with ERP systems such as Dynamics 365, NetSuite, SAP, Oracle, or similar platforms.
• Advanced Microsoft Excel skills (pivot tables, lookups, reporting, data analysis).
• Experience working with customer portals and invoicing platforms.
• Knowledge of legal billing practices and invoicing requirements is a plus.