Bilingual VA to Office Manager — Remote (LATAM)

Golden's Pro-Wash & Windows; Colombia; Remote; COP 30,692,000 - 65,769,000; Full time

Job summary

Golden's Pro-Wash & Windows is looking for a full-time bilingual Virtual Assistant to support customers, manage scheduling, and help grow the operations from a remote Latin America location. The role offers potential path to Office Manager and requires fluency in English and Spanish, friendliness, organization, and reliability.

You will handle calls, texts, and emails, coordinate with crews, and assist with estimates and new bookings while maintaining a smooth, customer-first workflow aligned

Qualifications

• Fluent in English and Spanish.
• Customer service experience.
• Able to work Houston/Central Time business hours.
• Strong organization and phone communication skills.
• Reliable internet and quiet workspace.

Responsibilities

• Answer customer calls, texts, and emails.
• Schedule jobs and coordinate with crews.
• Follow up on estimates and help book new customers.
• Maintain organized schedules and customer records.

Skills

Bilingual (English/Spanish)

Customer service experience

Schedule coordination

Phone and professional communication

Job description

Golden's Pro-Wash & Windows is looking for a full-time bilingual Virtual Assistant to support customers, manage scheduling, and help grow the operations from a remote Latin America location. The role offers potential path to Office Manager and requires fluency in English and Spanish, friendliness, organization, and reliability.

You will handle calls, texts, and emails, coordinate with crews, and assist with estimates and new bookings while maintaining a smooth, customer-first workflow aligned