Operations and Back Office Assistant (Remote)

Valatam; Colombia; Remote; COP 29,048,316 - 33,587,115; Full time

Benefits offered by this job

7 US federal holidays paid time off

4 days paid time off

Monthly stipend for medical insurance

Birthday/Anniversary bonuses

Gym/Wellness allowance

Unlimited online fitness classes

Invites to annual Christmas parties

Job summary

An innovative firm is looking for a Bilingual Virtual Assistant to support their dynamic remote team. This entry-level position offers a chance to grow within a supportive environment while managing administrative tasks and providing exceptional service to clients. With a focus on clear processes, you will assist in daily operations, maintain filing systems, and ensure data accuracy. Enjoy a flexible work schedule and a range of benefits, including paid time off and ongoing pay increments. If you thrive in a fast-paced, collaborative setting and possess strong organizational skills, this opportunity is perfect for you.

Qualifications

• 1+ year of experience in administrative roles, preferably remote.
• Strong proficiency in Google Workspace and Microsoft Office Suite.

Responsibilities

• Assist in managing daily administrative operations.
• Maintain and update filing systems, both electronic and paper-based.
• Provide excellent customer service to clients and vendors.

Skills

Fluent English (C1/C2)

Organizational Skills

Customer Service

Data Entry

Attention to Detail

Education

Bachelor's or Associate's degree in Business Administration

Tools

Google Workspace

Microsoft Office Suite

Job description

Operations and Back Office Assistant (Remote)

We're seeking Bilingual Virtual Assistants (Remote)

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

Work Schedule: Monday-Friday, 9 am - 5 pm EST

Language: Fluent written and spoken English (C1/C2)

Only resumes in English will be considered!

About Us
At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:

• ACTION - You have an action bias. You get things done, fast
• CARE - You take pleasure in helping others and doing things the right way
• OUTSTANDING - You have the highest standards and run things like a well-oiled machine
• DEPENDABLE - If someone asks you to do something, they KNOW it will get done
• ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.

THE ROLE
You'll have success here if you value clear processes and feel qualified to do the following:

• Assist in the management of daily administrative operations
• Maintain and update filing systems, both electronic and paper-based
• Prepare reports and documentation as required by management
• Assist with data entry and ensure accuracy in databases
• Support team members with various administrative tasks
• Handle inquiries and provide excellent customer service to clients and vendors

Our projects may include other related tasks; this is not the final job description. The specific tasks will vary depending on the client and the exact JD.

Requirements

• Bachelor's or Associate's degree in Business Administration or any related field is preferred
• C1/C2 English writing and speaking skills
• At least 1 year of experience in administrative roles, preferably remote
• Strong proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills and the ability to manage multiple tasks simultaneously with attention to detail
• Exceptional verbal and written communication skills
• A quiet home office with a desk and office chair
• Stable internet with at least 10 MBPS download & 2 MBPS upload speed
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
• Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Benefits

• Entry-level payment rates: $4/hr (approx $640-740/month)
• Ongoing pay increments at each work anniversary
• Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members)

Full-time client placements also allow you to enjoy the following benefits:

• 7 US federal holidays as paid time off
• 4 days paid time off (over 65% of our clients provide even more PTO days)
• Monthly stipend for medical insurance (after an induction period)
• Birthday/Anniversary bonuses
• Gym/Wellness allowance
• Unlimited online fitness classes with our online personal training partner
• Invites to our annual Christmas parties and other in-person or online gatherings

IMPORTANT
We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.
If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Non-profit Organizations and Primary and Secondary Education