Bilingual HR Operations Analyst — LATAM

7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity; Bogotá; Hybrid; COP 22,320,000 - 39,060,000; Full time

Job summary

Johnson & Johnson in Bogotá is seeking an HR Operations Analyst to support recruitment and onboarding across Latin America. You will create and maintain employee records in the HR information system, and manage onboarding requirements and employment documentation.

The role requires a High School Diploma and 1–2 years of relevant experience, full bilingual English/Spanish proficiency, and discretion. Portuguese is preferred.

Qualifications

• High School Diploma and 1–2 years of related professional experience.
• Fully bilingual English and Spanish proficiency.
• Portuguese is preferred.
• Strong customer orientation and discretion.

Responsibilities

• Receive, classify, update, and process HR cases across Latin America.
• Execute employee lifecycle transactions including hires, promotions, and moves.
• Prepare employment documentation, offers, contracts, and onboarding packages.
• Coordinate onboarding requirements and registrations with local authorities.
• Maintain accurate, confidential employee records and documentation.
• Monitor case queues and support timely resolutions.
• Deliver HR services per SLAs and performance metrics.
• Identify process improvement opportunities and escalate as needed.
• Maintain and update knowledge resources and procedures.
• Encourage use of HR self-service tools and systems.
• Participate in daily team huddles and align with priorities.

Skills

Bilingual (English/Spanish)

Customer service mindset

Discretion & confidentiality

Strong communication

Cross-cultural teamwork

Education

High School Diploma

Tools

HRIS

Job description

Johnson & Johnson in Bogotá is seeking an HR Operations Analyst to support recruitment and onboarding across Latin America. You will create and maintain employee records in the HR information system, and manage onboarding requirements and employment documentation.

The role requires a High School Diploma and 1–2 years of relevant experience, full bilingual English/Spanish proficiency, and discretion. Portuguese is preferred.