HR Operations Analyst

Johnson & Johnson Co.; Bogotá; Hybrid; COP 54,855,000 - 91,424,000; Full time

Job summary

Johnson & Johnson is seeking an HR Operations Analyst to support Recruitment and Onboarding operations across Latin America. You will create and maintain employee records in the HRIS, support new hires, and manage internal movements such as promotions and transfers, ensuring timely, accurate, and compliant processes.

Responsibilities include handling HR cases, processing lifecycle transactions, preparing documents, coordinating onboarding, and safeguarding data integrity.

Qualifications

• High School Diploma and 1–2 years of related professional experience.
• Fully bilingual in English and Spanish; Portuguese is a plus.

Responsibilities

• Receive, classify, update, and process HR cases across Latin America.
• Execute employee lifecycle transactions including new hires, promotions, lateral moves, demotions, and other job changes.
• Prepare and manage employment documentation, including offer letters and labor contracts.
• Coordinate onboarding requirements, including social security affiliations and registrations with local authorities.
• Maintain employee information with accuracy, confidentiality, and data integrity.
• Ensure compliance with labor regulations and internal policies across Latin America.

Skills

Customer orientation

Bilingual English/Spanish

Portuguese preferred

Education

High School Diploma

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

Job Function

Human Resources

Job Sub Function

HR Operations

Job Category

Professional

All Job Posting Locations

Bogotá, Distrito Capital, Colombia

Job Description

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for HR Operations Analyst.

Purpose: Support Recruitment and Onboarding operations across Latin America. In this role, you will be responsible for creating and maintaining employee records in the HR information system, supporting new hires, and processing internal employee movements such as promotions, lateral moves, demotions, and other job changes. Manage employee digital files, social security affiliations, employment contracts, and hiring documentation, ensuring that all activities are completed accurately, on time, and in compliance with local labor regulations and internal company policies.

You will be responsible for:

• Receive, assign, classify, update, and process HR cases, including complex and country-specific requests.
• Execute employee lifecycle transactions, including new hires, promotions, lateral moves, demotions, and other job changes.
• Prepare and manage employment documentation, including offer letters, labor contracts, and hiring packages.
• Coordinate onboarding requirements, including social security affiliations and registrations with local labor authorities.
• Maintain employee information and documentation with a strong focus on accuracy, completeness, confidentiality, and data integrity.
• Proactively monitor case queues and take the necessary actions to support quality and timely resolution.
• Deliver services in accordance with established service-level agreements and performance metrics.
• Identify operational challenges and process improvement opportunities, escalating them to the supervisor or manager when appropriate.
• Maintain and update knowledge management resources, including procedures, guidelines, and supporting documentation.
• Promote the effective use of HR self-service tools, systems, and services.
• Participate in daily team huddles and align with operational priorities and task assignments.
• Ensure compliance with company policies and applicable labor regulations across Latin America.

Qualifications / Requirements

• High School Diploma and one (1) to two (2) years of related professional experience is required.
• Strong customer orientation and service mindset is required.
• Fully bilingual, English and Spanish proficiency is required. Portuguese is preferred.
• Sound judgment and a high level of discretion, professionalism, and confidentiality.

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