Bilingual Gaming Support Specialist – Customer Care & Solutions

UNAVAILABLE; Bogotá ciudad; On-site; COP 27,900,000 - 50,220,000; Full time

Benefits offered by this job

Gaming Arena access

Employee fund benefits

Job summary

TP is seeking a Gaming Expert to join the team in Bogota. You will support customers by responding to inquiries, offering friendly guidance, and delivering effective solutions across service scenarios. Focus on understanding needs and ensuring a positive experience in every interaction.

Responsibilities include being a proactive problem solver, clear communicator, and a bilingual English speaker (C1). The role emphasizes teamwork, accountability, and long-term stability through an

Qualifications

• Customer-focused professional who genuinely enjoys helping others.
• Clear and friendly communicator who explains information simply.
• Intermediate to advanced English (C1) proficiency.

Responsibilities

• Respond to inquiries from users and provide clear guidance.
• Deliver effective solutions across various service scenarios.
• Understand customer needs and ensure a smooth, positive experience in interactions.
• Maintain discretion and handle information responsibly.

Skills

Customer service

Communication

Problem solving

Teamwork

Bilingual English

Job description

TP is seeking a Gaming Expert to join the team in Bogota. You will support customers by responding to inquiries, offering friendly guidance, and delivering effective solutions across service scenarios. Focus on understanding needs and ensuring a positive experience in every interaction.

Responsibilities include being a proactive problem solver, clear communicator, and a bilingual English speaker (C1). The role emphasizes teamwork, accountability, and long-term stability through an