Bilingual Customer Support Rep for Growth & Training

Concentrix; Colombia; Presencial; COP 16.740.000 - 22.320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Paid training and development

Legal benefits and job stability

Inclusive, people-first culture

Opportunities for growth and advancement

Descripción de la vacante

A prominent customer service company in Colombia is seeking a Customer Support Representative. This role involves assisting customers via phone, chat, or email with professionalism and clarity. Candidates should possess a high school diploma, clear communication skills, and basic computer literacy. The job offers a competitive base salary along with paid training and development. Schedule flexibility is essential for this position, which focuses on delivering great customer experiences and fostering an inclusive culture.

Responsabilidades

• Assist customers via phone, chat, or email with clarity and professionalism.
• Follow processes and use internal tools to resolve inquiries efficiently.
• Collaborate with your team to ensure an excellent service experience.

Conocimientos

Clear communication skills

Customer-focused mindset

Basic computer literacy

Schedule flexibility

Educación

High school diploma

Descripción del empleo

A prominent customer service company in Colombia is seeking a Customer Support Representative. This role involves assisting customers via phone, chat, or email with professionalism and clarity. Candidates should possess a high school diploma, clear communication skills, and basic computer literacy. The job offers a competitive base salary along with paid training and development. Schedule flexibility is essential for this position, which focuses on delivering great customer experiences and fostering an inclusive culture.