Bilingual Customer Support Rep for Growth & Training

Concentrix; Colombia; On-site; COP 16,740,000 - 22,320,000; Full time

Benefits offered by this job

Competitive base salary

Paid training and development

Legal benefits and job stability

Inclusive, people-first culture

Opportunities for growth and advancement

Job summary

A prominent customer service company in Colombia is seeking a Customer Support Representative. This role involves assisting customers via phone, chat, or email with professionalism and clarity. Candidates should possess a high school diploma, clear communication skills, and basic computer literacy. The job offers a competitive base salary along with paid training and development. Schedule flexibility is essential for this position, which focuses on delivering great customer experiences and fostering an inclusive culture.

Responsibilities

• Assist customers via phone, chat, or email with clarity and professionalism.
• Follow processes and use internal tools to resolve inquiries efficiently.
• Collaborate with your team to ensure an excellent service experience.

Skills

Clear communication skills

Customer-focused mindset

Basic computer literacy

Schedule flexibility

Education

High school diploma

Job description

A prominent customer service company in Colombia is seeking a Customer Support Representative. This role involves assisting customers via phone, chat, or email with professionalism and clarity. Candidates should possess a high school diploma, clear communication skills, and basic computer literacy. The job offers a competitive base salary along with paid training and development. Schedule flexibility is essential for this position, which focuses on delivering great customer experiences and fostering an inclusive culture.