Bilingual Collections Agent – Onsite in Medellín (Mon–Fri)

Blackstone Medical Services; Valle de Aburrá; On-site; COP 22,320,000 - 39,060,000; Full time

Job summary

Blackstone Medical Services is seeking an in-person candidate for an English-speaking role in the Medellín metropolitan area (Sabaneta, Antioquia). The position emphasizes empathy, autonomy, and clear communication, with a Monday–Friday schedule 8am–6pm in the USA calendar.

We value integrity and personal growth within a collaborative environment. Ideal candidates express ideas clearly, are goal-oriented, and possess strong emotional intelligence.

Qualifications

• Empathetic, multifaceted and passionate candidate with autonomous work style.
• Strong conversational English (B2+), clear and assertive communication.
• Integrity and goal-oriented mindset.

Responsibilities

• Troubleshooting account-related issues
• Negotiation of payment plans
• Resolve potential financial issues
• Collaborating with patients to ensure clarity on payments

Skills

English proficiency (B2)

Emotional Intelligence

Autonomy

Communication skills

Job description

Blackstone Medical Services is seeking an in-person candidate for an English-speaking role in the Medellín metropolitan area (Sabaneta, Antioquia). The position emphasizes empathy, autonomy, and clear communication, with a Monday–Friday schedule 8am–6pm in the USA calendar.

We value integrity and personal growth within a collaborative environment. Ideal candidates express ideas clearly, are goal-oriented, and possess strong emotional intelligence.