Bilingual Case Assistant

Venture Global; Perímetro Urbano Barranquilla; Híbrido; COP 22.320.000 - 44.640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International work environment

Professional development

Career growth

Descripción de la vacante

Venture Global Solutions in Barranquilla is seeking a Support Coordinator to work with U.S.-based programs, helping reduce administrative workload for care coordinators.

You will handle member communications, scheduling, referrals, and back-office case support, while using technical software and maintaining confidentiality.

Fluent English and Spanish are required; this on-site role offers international collaboration and professional development.

Formación

• Handle inbound member/family calls regarding care concerns and service needs.
• Proficiency using technical software.
• Commitment to confidentiality.
• Fluent bilingual English and Spanish required.

Responsabilidades

• Back-office administrative work, documentation, follow-ups, scheduling, and case-related correspondence.
• Assist with member connections to self-directed and participant-directed service options when applicable.
• Support Coordinators by assisting with caseload management and administrative case support.

Conocimientos

Bilingual English/Spanish

Healthcare experience

Administrative support

Confidentiality

Technical software proficiency

Herramientas

Technical software

Descripción del empleo

You will support a U.S.-based Support Coordination Agency serving individuals with intellectual and developmental disabilities in New Jersey. In this role, you will work closely with Support Coordinators to help reduce their administrative workload, allowing them to dedicate more time to the individuals and families they serve. You will assist with member communication, service coordination, provider research, referrals, scheduling, follow-ups, and back-office case support.

This is an on-site role in Barranquilla (Required)

Requirements

• Handle inbound member/family calls regarding care concerns and service needs
  
• Proficiency using technical software
  
• Commitment to confidentiality
  
• Previous experience healthcare, medicaid, and disability services
  
• FluentbilingualEnglishandSpanishrequired, help patients feel comfortable, relaxed, and secure when communicating with you
  
• Completeback-officeadministrativework,documentation,follow-ups,scheduling,and case-related correspondence
  
• Assistwithmemberconnectionstoself-directedandparticipant-directedserviceoptions when applicable
  
• Support Coordinators by assisting with caseload management and administrative case support
  

At Venture Global Solutions, our people are our greatest asset. When you join us, you unlock:

• International work environment: Collaborate with global teams and support U.S.-based programs.
  
• Professional development: Access continuous learning and skill-building opportunities.
  
• Career growth: Enjoy growth opportunities driven by your performance.
  

Ready to Make a Difference?

If you are passionate about helping others and want to grow your career in an international environment, we want to hear from you!