B2B Sales Quality Analyst — Drive Better Advertiser Interactions

Teleperformance; Colombia; Presencial; COP 27.900.000 - 50.220.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus

Medical prepaid plan

Monthly coffee card

Phone financing

Long-term contract

Employee fund

Descripción de la vacante

Teleperformance is seeking a B2B Sales Quality Analyst in Colombia to assess commercial interactions, identify quality trends, and deliver actionable feedback to sales teams. The role requires analytical rigor and familiarity with B2B sales processes to improve advertiser experiences.

The ideal candidate has at least 1 year in B2B sales quality assurance, including 6 months in ad sales or digital marketing, and can review interactions with up to 80% English proficiency.

Formación

• At least 1 year in B2B sales quality assurance, including 6 months in ad sales or digital marketing.
• Able to audit commercial conversations and evaluate compliance with quality standards.
• Provide actionable feedback to commercial teams to improve processes.
• English proficiency up to 80% and strong attention to detail.

Responsabilidades

• Assess commercial interactions and identify quality trends.
• Audit interactions and monitor adherence to standards.
• Deliver actionable feedback to sales teams and participate in calibration sessions.
• Help reinforce best practices and improve consultative selling for advertisers.

Conocimientos

Analytical skills

Communication skills

Quality assurance

B2B sales

Descripción del empleo

Teleperformance is seeking a B2B Sales Quality Analyst in Colombia to assess commercial interactions, identify quality trends, and deliver actionable feedback to sales teams. The role requires analytical rigor and familiarity with B2B sales processes to improve advertiser experiences.

The ideal candidate has at least 1 year in B2B sales quality assurance, including 6 months in ad sales or digital marketing, and can review interactions with up to 80% English proficiency.