AI-Driven Automation Platform Engineer
Cegeka
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Descripción de la vacante
Cegeka is seeking an AI & Automation Platform Engineer to transform our US managed services environment into an AI-driven, highly automated operational platform. You will design, integrate, and evolve the IMS Platform, connecting ServiceNow, Dynatrace, automation, observability, reporting, and AI capabilities into one unified ecosystem.
You will collaborate with service teams, architects, and product managers to identify automation opportunities, ensure security and reliability, and scale
Formación
- Experience building automation and enterprise-grade platforms.
- Experience with APIs, workflows, and orchestration.
- Knowledge of ServiceNow ITSM/ITOM.
- Familiarity with data integration, reporting, and Power BI.
Responsabilidades
- Design and maintain the IMS Platform architecture and integrations.
- Drive automation and AI initiatives to improve efficiency.
- Integrate ServiceNow, Dynatrace, ITSM/ITOM, and reporting.
- Develop APIs, automation workflows, and orchestration capabilities.
- Enable AI-powered operations using ServiceNow AI, Dynatrace Davis AI, GenAI.
- Build data integrations supporting operational insights and Power BI reporting.
Conocimientos
Herramientas
Descripción del empleo
Cegeka is seeking an AI & Automation Platform Engineer to transform our US managed services environment into an AI-driven, highly automated operational platform. You will design, integrate, and evolve the IMS Platform, connecting ServiceNow, Dynatrace, automation, observability, reporting, and AI capabilities into one unified ecosystem.
You will collaborate with service teams, architects, and product managers to identify automation opportunities, ensure security and reliability, and scale
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