Accounts Receivable Admin

Outsourced; Colombia; Remote; COP 24,000,000 - 42,000,000; Full time

Job summary

Outsourced is seeking an Accounts Receivable Admin / Customer Accounts Coordinator for a home-based role. You will follow up on outstanding invoices, maintain accurate account records, and support healthy cash flow through professional customer communication.

Responsibilities include contacting customers, documenting payment commitments, and maintaining Excel-based records. The role requires attention to detail, strong English communication, and independent remote work capabilities.

Qualifications

• Minimum experience in accounts receivable, collections, or accounting support.
• Proven ability to communicate clearly in English, both written and spoken.
• Strong customer service and negotiation skills.
• Professional and respectful communication with customers.
• Proficient with Excel for data organization and basic analysis.

Responsibilities

• Follow up with customers on due and overdue invoices via email and phone.
• Communicate payment status and outstanding balances professionally.
• Confirm and document expected payment dates and commitments.
• Maintain detailed records of customer interactions and follow-ups.
• Update internal tracking systems and spreadsheets with account status.
• Escalate disputes or non-responsive accounts when needed.
• Organize and format data in Excel; prepare basic reports from data.

Skills

Accounts receivable

Excel

Customer service

Communication

Remote work

Data entry

Job description

We're Hiring: Accounts Receivable Admin / Customer Accounts Coordinator

We are looking for an Accounts Receivable Admin / Customer Accounts Coordinator to join our team in a home-based role.

This position will be responsible for following up on outstanding customer invoices, maintaining accurate account records, and supporting healthy cash flow through professional and consistent customer communication.

Key Responsibilities

• Follow up with customers regarding due and overdue invoices via email and phone.
• Communicate professionally with customers regarding outstanding balances and payment status.
• Confirm and document expected payment dates and commitments.
• Maintain detailed records of customer interactions, follow-ups, and next steps.
• Update internal tracking systems and spreadsheets with account status.
• Escalate disputes, issues, or non-responsive accounts when necessary.
• Clean, organize, and format data in Excel.
• Prepare basic reports and summaries from Excel data.
• Support additional administrative and accounting-related tasks as needed.

Requirements

• Previous experience in accounts receivable, collections, accounting support, administration, or customer service.
• Strong English communication skills, both written and spoken.
• Strong customer service and negotiation skills.
• Ability to communicate persistently while maintaining a professional and respectful approach.
• Proficiency in Excel, including filters, basic formulas, formatting, and data organization.
• Strong attention to detail and follow-through.
• Comfortable making phone calls and communicating with customers via email.
• Ability to work independently in a remote environment.
• Reliable internet connection.

Work Arrangement

• Home-based / Remote
• Some overlap with the client's business hours is preferred.

If you have experience in accounts receivable, customer service, collections, or administrative support and are looking for a remote opportunity, we'd love to hear from you.