Remote AR Admin & Customer Payments Specialist

Outsourced; Colombia; Remote; COP 24,000,000 - 42,000,000; Full time

Job summary

Outsourced is seeking an Accounts Receivable Admin / Customer Accounts Coordinator for a home-based role. You will follow up on outstanding invoices, maintain accurate account records, and support healthy cash flow through professional customer communication.

Responsibilities include contacting customers, documenting payment commitments, and maintaining Excel-based records. The role requires attention to detail, strong English communication, and independent remote work capabilities.

Qualifications

• Minimum experience in accounts receivable, collections, or accounting support.
• Proven ability to communicate clearly in English, both written and spoken.
• Strong customer service and negotiation skills.
• Professional and respectful communication with customers.
• Proficient with Excel for data organization and basic analysis.

Responsibilities

• Follow up with customers on due and overdue invoices via email and phone.
• Communicate payment status and outstanding balances professionally.
• Confirm and document expected payment dates and commitments.
• Maintain detailed records of customer interactions and follow-ups.
• Update internal tracking systems and spreadsheets with account status.
• Escalate disputes or non-responsive accounts when needed.
• Organize and format data in Excel; prepare basic reports from data.

Skills

Accounts receivable

Excel

Customer service

Communication

Remote work

Data entry

Job description

Outsourced is seeking an Accounts Receivable Admin / Customer Accounts Coordinator for a home-based role. You will follow up on outstanding invoices, maintain accurate account records, and support healthy cash flow through professional customer communication.

Responsibilities include contacting customers, documenting payment commitments, and maintaining Excel-based records. The role requires attention to detail, strong English communication, and independent remote work capabilities.