Account Manager

Talento; Perímetro Urbano Medellín; On-site; COP 97,866,510 - 137,013,114; Full time

Benefits offered by this job

Access to gym clubs and wellness workshops

Emergency health care plan

Job summary

A logistics and supply chain company in Colombia is seeking an experienced Account & Logistics Specialist to oversee transport and warehouse operations. The ideal candidate will have 4–5+ years in account management and logistics, focusing on bulk transport and warehouse coordination. This full-time position offers benefits such as gym access and emergency health plans.

Qualifications

• 4–5+ years in Account Management / Logistics with direct client, carrier, and broker interaction.
• Solid knowledge of warehouse operations including packing and labeling.
• Experience with bulk transport logistics like rail-car and LTL.

Responsibilities

• Arrange and oversee carriers and freight forwarders for timely deliveries.
• Collaborate with warehouse teams for accurate packing and dispatch.
• Prepare and maintain all required shipping documents.

Skills

Account Management

Logistics Coordination

Problem-Solving

Cost Management

Attention to Detail

Tools

CRM Systems (Salesforce, HubSpot)

Job description

We are seeking an experienced Account & Logistics Specialist to oversee end-to-end transportation, warehousing coordination, and customer relationship management. The ideal candidate has a strong background in account management within logistics or supply chain, with hands-on experience in bulk transport (railcar, pneumatic tanker, dry van, LTL) and warehouse operations.

Key Responsibilities

• Manage Transportation: Arrange and oversee carriers, freight forwarders, and courier services to ensure timely and reliable deliveries.
• Coordinate Warehouse Operations: Collaborate with warehouse teams to guarantee products are accurately packed, labeled, and prepared for dispatch.
• Handle Documentation: Prepare and maintain all required shipping documents, including bills of lading, customs forms, and shipping labels, ensuring compliance with regulations.
• Schedule & Track Shipments: Monitor pickups, transit, and deliveries, proactively addressing any risks to on-time performance.
• Resolve Logistics Issues: Respond swiftly to delays, damaged goods, or misrouted shipments to minimize disruption.
• Optimize Costs: Evaluate freight rates, negotiate with carriers, and manage transportation budgets to achieve cost efficiency.
• Maintain Stakeholder Communication: Act as the primary liaison between the company, carriers, brokers, and customers, providing clear updates and solutions.
• CRM & Reporting: Accurately record shipment details, customer interactions, and vendor communications in CRM systems (e.g., Salesforce, HubSpot) to ensure transparency and accountability.

Qualifications

• 4–5+ years in Account Management / Logistics, with direct client, carrier, and broker interaction.
• Solid knowledge of warehouse operations (packing, labeling, inventory readiness).
• Experience with bulk transport logistics (rail-car, pneumatic tanker, dry-van, LTL).
• Skilled in shipping documentation (bills of lading, customs, labels).
• Strong problem-solving & cost management (rate negotiations, freight spend control).
• Highly organized, detail-oriented, and proactive in fast-paced environments.
• Preferred: Background in food ingredients or flour distribution.

What We Offer

At Talento, we invest in your well-being and success from day one. Enjoy these core benefits designed to keep you healthy, energized, and supported:

• Full access to Bodytech clubs nationwide, including group classes, personal training discounts, and wellness workshops.
• A robust plan featuring emergency home visits, access to an approved emergency care network, and consultations with a broad panel of specialists.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain

Industries

• Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Warehousing and Storage