Telco Digital Transformation PM Lead (Remote/Hybrid)

APPLY; Santiago; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Agentic Delivery

Inclusive culture

AI Upskilling

Generous vacation

Flexible work arrangements

Descripción de la vacante

APPLY is seeking a seasoned Project Manager embedded in a large-scale telecom engagement in Mexico. You will lead end-to-end delivery across multiple workstreams, from digital self-service products to internal tooling, ensuring on-time delivery and measurable business impact.

You'll navigate telco operations, manage cross-functional teams, engage with senior client stakeholders, and apply agile and lean methods to drive quality and value in a fast-paced environment.

Formación

• 7–10+ years of experience in project or program management, with at least 3 years in the telco industry.
• Full professional fluency in Spanish and English (written and verbal).
• Proven track record delivering digital projects in the telco sector, ideally in Mexico or LATAM.
• Strong command of project management tools: Jira/Confluence, Google Workspace, Notion, Smartsheet.
• Demonstrated experience with agile and lean delivery methodologies.
• Proven track record managing programs involving digital transformation, business process optimization, or organizational change.
• Excellent communication and facilitation skills—able to translate complexity for both technical and executive audiences.

Responsabilidades

• Develop, define, and lead oversight and governance mechanisms for various workstreams across the engagement.
• Build and maintain program plans, schedules, RAIDD logs, and performance reports aligned with client priorities.
• Manage complex, competing priorities with structured thinking and a high degree of creativity.
• Apply agile and lean methodologies to ensure successful management and transparent reporting of initiatives.
• Lead cross-functional delivery teams (design, engineering, QA, product), establishing clear strategies and milestone plans.
• Drive priorities and task assignments aligned with overall program objectives.
• Navigate teams through technical and organizational challenges, applying proven PM principles.
• Act as a primary delivery contact for client stakeholders at all levels, including senior executives.
• Partner with client account managers to understand business needs and translate them into actionable delivery plans.
• Proactively surface risks, dependencies, and blockers before they impact delivery.
• Ensure client expectations are consistently met and exceeded throughout the engagement.
• Establish and maintain project management processes across all workstreams.
• Develop resolution plans when delivery challenges arise, escalating appropriately and swiftly.
• Ensure deliverables meet scope, quality, and timeline expectations before handoff or release.

Conocimientos

Spanish-English fluency

Agile delivery

Lean delivery

Cross-functional leadership

Stakeholder management

Client-facing communication

Educación

Telecommunications Engineering Degree

Herramientas

Jira

Confluence

Google Workspace

Notion

Smartsheet

Descripción del empleo

APPLY is seeking a seasoned Project Manager embedded in a large-scale telecom engagement in Mexico. You will lead end-to-end delivery across multiple workstreams, from digital self-service products to internal tooling, ensuring on-time delivery and measurable business impact.

You'll navigate telco operations, manage cross-functional teams, engage with senior client stakeholders, and apply agile and lean methods to drive quality and value in a fast-paced environment.