Strategic BizOps Lead: FinTech Launch & Automation

Kraken; Chile; On-site; CLP 86,957,000 - 135,266,000; Full time

Job summary

Kraken is seeking a Lead, Business Operations to serve as the operating generalist for Payward Services. You will own partner launch, operating rhythm, and strategic projects with leadership, collaborating with Sales, Finance, Product, Engineering, Legal, and Compliance to scale the business.

You will drive the planning cadence, implement automation, and build repeatable launch processes that shorten time to go-live, while bringing new products and acquired businesses onto the operating rhythm.

Qualifications

• 4+ years in BizOps, RevOps, Strategy, or similar roles in payments, fintech, or crypto.
• Proven track record of owning end-to-end processes and delivering outcomes.
• Able to build launch plans and automate workflows with AI/no-code tools.
• Strong cross-functional communication and attention to detail.

Responsibilities

• Act as operating partner to PWS leadership and manage business cadence (planning, goals, reviews).
• Automate manual work across the business with AI and integrations.
• Improve partner launches with cross-functional teams to shorten time to go-live.
• Lead strategic, cross-functional projects critical to PWSs success.
• Own the roadmap and create scalable processes where none exists.

Skills

BizOps

RevOps

Strategy

In-house payments

Job description

Kraken is seeking a Lead, Business Operations to serve as the operating generalist for Payward Services. You will own partner launch, operating rhythm, and strategic projects with leadership, collaborating with Sales, Finance, Product, Engineering, Legal, and Compliance to scale the business.

You will drive the planning cadence, implement automation, and build repeatable launch processes that shorten time to go-live, while bringing new products and acquired businesses onto the operating rhythm.