Senior eCommerce Delivery Lead - Remote/Hybrid

APPLY; Santiago; Híbrido; CLP 28.000.000 - 42.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Agentic Delivery

Inclusive environment

AI Upskilling

Generous vacation

Customizable benefits

Flexible work arrangements

Descripción de la vacante

APPLY, the Agentic Customer Experience partner, is seeking an experienced Project Manager to lead end-to-end B2B eCommerce digital projects. You will gather requirements, run workshops, and deliver go-live in collaboration with UX, tech, QA, and content teams.

You will manage multiple programs, escalate risks, and maintain executive-level communications with clients while applying agile or hybrid methodologies to drive efficient results across cross-functional teams in Latin America.

Formación

• 5+ years of project management in digital consultancy or agency with client-facing delivery.
• Proven track record leading technical eCommerce projects (B2B) with catalogs, portals, ERP/CRM integrations.
• Familiarity with eCommerce platforms (Commercetools, Salesforce Commerce, SAP Commerce, Shopify B2B).
• Strong agile experience (Scrum, Kanban); Scrum Master experience a plus.
• Ability to manage multiple projects in fast-paced environments; excellent client communication.

Responsabilidades

• Lead end-to-end execution of B2B eCommerce digital projects from requirements to go-live.
• Facilitate workshops, design reviews, technical sessions, and stakeholder feedback.
• Apply agile or hybrid methodologies to ensure efficient workflows across teams (UX, tech, QA, content).
• Manage timelines and resources in coordination with Product, Client Services, and PMO.
• Proactively identify, escalate, and mitigate technical and business risks.
• Maintain trusted client relationships and visibility into project progress and scope changes.
• Foster team cohesion and monitor team morale.

Conocimientos

Lead B2B eCommerce projects

Client-facing

Agile delivery

Executive communication

Fluent English

Herramientas

JIRA

Confluence

Airtable

Descripción del empleo

APPLY, the Agentic Customer Experience partner, is seeking an experienced Project Manager to lead end-to-end B2B eCommerce digital projects. You will gather requirements, run workshops, and deliver go-live in collaboration with UX, tech, QA, and content teams.

You will manage multiple programs, escalate risks, and maintain executive-level communications with clients while applying agile or hybrid methodologies to drive efficient results across cross-functional teams in Latin America.