Senior Digital Project Manager - eCommerce & CX Delivery

Applydigital; Santiago; Híbrido; CLP 40.153.000 - 65.010.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

Generous vacation policy

AI & Upskilling budget

Customizable benefits

Descripción de la vacante

APPLY is seeking a seasoned Project Manager to lead end-to-end B2B eCommerce digital initiatives. You will drive requirements, run workshops, and coordinate across UX, tech, QA, and content teams to ensure on-time go-lives.

You will manage multiple projects in fast-paced environments, maintain strong client relationships, and communicate effectively with C-level stakeholders and delivery teams. Hybrid/remote-friendly role in LATAM.

Formación

• 5+ years of project management experience, with at least 3 years in a digital consultancy or technology agency — client-facing, external delivery experience is mandatory.
• Proven track record leading technical eCommerce projects, preferably in B2B contexts (product catalogs, client portals, ERP/CRM integrations, segment-based pricing logic).
• Familiarity with eCommerce platforms (Commercetools, Salesforce Commerce, SAP Commerce, Shopify B2B, or similar).
• Strong command of agile methodologies (Scrum, Kanban), including experience as a Scrum Master.
• Ability to manage multiple concurrent projects in fast-paced, ambiguous environments.
• Excellent executive communication — equally effective with client C-level stakeholders and technical delivery teams.

Responsabilidades

• Lead end-to-end execution of B2B eCommerce digital projects, from requirements gathering through go-live.
• Facilitate workshops, design reviews, technical sessions, and stakeholder feedback meetings.
• Apply agile or hybrid methodologies to ensure efficient workflows across multidisciplinary teams (UX, tech, QA, content).
• Manage timelines and resources in coordination with Product, Client Services, and PMO.
• Proactively identify, elevate, and mitigate technical and business risks.
• Maintain a trusted client relationship, ensuring consistent visibility into project progress and scope change management.
• Foster team cohesion and monitor team morale.

Conocimientos

Project management

Agile methodologies

Scrum Master

Stakeholder management

Executive communication

Client-facing

JIRA

Herramientas

JIRA

Confluence

Airtable

Descripción del empleo

APPLY is seeking a seasoned Project Manager to lead end-to-end B2B eCommerce digital initiatives. You will drive requirements, run workshops, and coordinate across UX, tech, QA, and content teams to ensure on-time go-lives.

You will manage multiple projects in fast-paced environments, maintain strong client relationships, and communicate effectively with C-level stakeholders and delivery teams. Hybrid/remote-friendly role in LATAM.