Senior Agile Delivery Manager (Remote/LA Timezones)

APPLY; Santiago; Híbrido; CLP 56.285.000 - 84.428.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Agentic Delivery

Inclusive environment

AI upskilling

Vacation policy

Flexible work arrangements

Descripción de la vacante

APPLY is seeking a Senior Project Manager to champion project management and Agile best-practices, while staying flexible to client needs. You’ll wear multiple hats, act as a Scrum Master, and manage budgets, timelines, and expectations across multiple fast-paced projects and teams.

You’ll be accountable to delivering excellence, collaborating with peers across time zones, and helping optimize MgS operations, tooling, and onboarding for new clients.

Formación

• 4–6+ years of experience in project management, delivery management, or operations roles within a digital agency, consultancy, or software delivery environment.
• Proven ability to manage multiple concurrent workstreams or client accounts with strong attention to detail and organisational discipline.
• Hands-on experience with resource or capacity management — tracking team utilisation, managing allocations, and producing operational reports.
• Solid understanding of Agile delivery methodologies (Scrum, Kanban) and experience running or supporting sprint ceremonies.
• Proficiency with project management and delivery tooling, particularly Jira, Confluence, and Notion. Experience with time-tracking tools (Tempo) is a strong asset.
• Strong written and verbal communication skills in English; ability to communicate clearly across time zones in async-first environments.
• Experience working with or within a managed services, retainer-based, or continuous delivery model is a strong advantage.
• Thrives in a support-oriented role and measures success through team outcomes rather than individual recognition.
• A proactive, ownership-driven mindset: you flag problems before they become crises, and you follow through.

Responsabilidades

• Own capacity and resource allocation tracking across Managed Services squads, maintaining current view of team availability and workload balance.
• Monitor hours consumption against retainer allocations on a regular cadence, surfacing discrepancies and overruns early.
• Identify and flag delivery risks — timeline slippage, bottlenecks, scope creep — and coordinate resolution with leads.
• Manage squad-level delivery processes: backlogs, sprint progress, ceremonies, and cadence adherence.
• Coordinate with the London-based Senior PM to ensure seamless handoff between client commitments and internal capacity.
• Support the Director of Managed Services with operational reporting including utilisation metrics and portfolio updates.
• Maintain documentation hygiene across Jira, Notion, Tempo, ensuring data reliability.
• Contribute to MgS operational process improvements, templates, and tooling as the practice scales.
• Coordinate onboarding logistics for new clients or new squad members, ensuring teams have what they need.

Conocimientos

Multi-project management

Capacity management

Agile delivery

English communication

Herramientas

Jira

Confluence

Notion

Tempo

Descripción del empleo

APPLY is seeking a Senior Project Manager to champion project management and Agile best-practices, while staying flexible to client needs. You’ll wear multiple hats, act as a Scrum Master, and manage budgets, timelines, and expectations across multiple fast-paced projects and teams.

You’ll be accountable to delivering excellence, collaborating with peers across time zones, and helping optimize MgS operations, tooling, and onboarding for new clients.