Remote Travel Concierge: Work From Home & Perks

Kim Luxe Travel; Valparaíso; Remote; CLP 16,351,000 - 27,252,000; Full time

Benefits offered by this job

100% remote

Training and support

Travel industry discounts

Remote team environment

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, book, and enjoy their trips from home. You will guide travellers, handle requests, and ensure clients feel supported every step of the way.

In this 100% remote role, you’ll work independently, manage inquiries via email, phone, and messages, and assist with reservations, itineraries, updates, cancellations, and special requests.

Qualifications

• Experience in travel, hospitality, or support roles.
• Able to work independently in a remote environment.
• Excellent written and verbal communication.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Communication skills

Customer service

Remote work

Organization

Adaptability

Tools

Booking systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, book, and enjoy their trips from home. You will guide travellers, handle requests, and ensure clients feel supported every step of the way.

In this 100% remote role, you’ll work independently, manage inquiries via email, phone, and messages, and assist with reservations, itineraries, updates, cancellations, and special requests.