Work From Home – Remote Travel Assistance

Kim Luxe Travel; Valparaíso; A distancia; CLP 16.351.000 - 27.252.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Training and support

Travel industry discounts

Remote team environment

Descripción de la vacante

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, book, and enjoy their trips from home. You will guide travellers, handle requests, and ensure clients feel supported every step of the way.

In this 100% remote role, you’ll work independently, manage inquiries via email, phone, and messages, and assist with reservations, itineraries, updates, cancellations, and special requests.

Formación

• Experience in travel, hospitality, or support roles.
• Able to work independently in a remote environment.
• Excellent written and verbal communication.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Conocimientos

Communication skills

Customer service

Remote work

Organization

Adaptability

Herramientas

Booking systems

Descripción del empleo

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment