Remote Travel Experience Specialist

Kim Luxe Travel; Valparaíso; A distancia; CLP 27.985.074 - 50.373.134; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel industry discounts

Training and ongoing support

Descripción de la vacante

Kim Luxe Travel is seeking a Remote Travel Experience Representative to assist travelers before, during, and after their trips, focusing on providing helpful support and coordinating travel details for a smooth experience.

This fully remote role offers flexible hours, comprehensive training, and ongoing support. You'll communicate via email, phone, and messaging platforms, review itineraries, and provide accurate destination information.

Formación

• Excellent communication and customer-focused attitude.
• Customer service experience preferred but not required.
• Organized and detail-oriented.
• Comfortable with online tools and learning new systems.
• Interest in travel and supporting positive client experiences.
• Fully remote position with flexible hours.
• Training and ongoing support provided.
• Access to travel-related perks and industry discounts.
• Supportive and collaborative team environment.

Responsabilidades

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
• Review itineraries, confirm travel arrangements, and assist with updates or general requests
• Provide accurate information about destinations, travel requirements, and agency procedures
• Follow up with travelers before departure to confirm details and answer questions
• Address client concerns professionally and escalate more complex matters when needed

Conocimientos

Strong communication

Customer service mindset

Organized

Attention to detail

Familiar with online tools

Descripción del empleo

Kim Luxe Travel is seeking a Remote Travel Experience Representative to assist travelers before, during, and after their trips, focusing on providing helpful support and coordinating travel details for a smooth experience.

This fully remote role offers flexible hours, comprehensive training, and ongoing support. You'll communicate via email, phone, and messaging platforms, review itineraries, and provide accurate destination information.