Remote Travel Concierge — Client Support

Kim Luxe Travel; Concepcion; Remote; CLP 19,869,000 - 35,323,000; Full time

Benefits offered by this job

100% work-from-home

Training and ongoing support

Growth opportunities

Travel industry discounts

Friendly remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan and experience trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate is a strong communicator with travel or hospitality experience, highly organized and capable of working independently in a remote environment.

Qualifications

• Strong communication skills, both written and verbal.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, reliable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Quick learner with the ability to adapt to booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide clear guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally, ensuring a positive client experience.

Skills

Communication skills

Customer service

Organization

Detail-oriented

Independent work

Booking systems

Travel enthusiasm

Tools

Booking systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan and experience trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate is a strong communicator with travel or hospitality experience, highly organized and capable of working independently in a remote environment.