Remote Reservation Planner & Client Concierge

Elevatecareersnetwork; Valparaíso; Remote; CLP 13,392,000 - 20,088,000; Full time

Benefits offered by this job

Remote-first

Comprehensive onboarding

Access to online tools

Continuing education opportunities

Supportive team environment

Job summary

Elevatecareersnetwork is seeking a Reservation Planning Coordinator to support researching options, coordinating reservations, and managing planning details. The role emphasizes clear communication, organization, and professional client support in a 100% remote environment.

The ideal candidate will handle multiple requests, maintain accurate reservations, and follow up on outstanding information while coordinating with service providers as needed.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Comfortable using email and web-based platforms.
• Strong problem-solving and follow-up skills.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Communication

Organization

Customer-focused

Online research

Multi-tasking

Email & web platforms

Problem solving

Job description

Elevatecareersnetwork is seeking a Reservation Planning Coordinator to support researching options, coordinating reservations, and managing planning details. The role emphasizes clear communication, organization, and professional client support in a 100% remote environment.

The ideal candidate will handle multiple requests, maintain accurate reservations, and follow up on outstanding information while coordinating with service providers as needed.