Remote Reservations Coordinator for Client Experience

Sweetepictravels; Valparaíso; Presencial; CLP 9.000.000 - 13.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Structured onboarding

Ongoing education and development

Online tools access

Team support

Descripción de la vacante

Sweetepictravels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details in a fully remote role.

You will gather client needs, research accommodations, transportation, and activities, coordinate arrangements, review confirmations for accuracy, and provide professional, responsive support throughout the reservation process. Structured onboarding and ongoing education are provided.

Formación

• Clear communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Comfortable learning online platforms and systems.
• Reliable and professional.
• Previous customer service or coordination experience is helpful.

Responsabilidades

• Assist clients with reservation requests and general inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Conocimientos

Strong communication

Attention to detail

Organization & time management

Online research skills

Prioritization

Professional demeanor

Educación

No specific degree required

Descripción del empleo

Sweetepictravels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details in a fully remote role.

You will gather client needs, research accommodations, transportation, and activities, coordinate arrangements, review confirmations for accuracy, and provide professional, responsive support throughout the reservation process. Structured onboarding and ongoing education are provided.