Remote Reservation Coordinator | Client-Focused Booking

Sweetepictravels; Concepcion; Presencial; CLP 13.392.000 - 23.436.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Structured onboarding

Ongoing education and development

Team support

Access to online tools and resources

Descripción de la vacante

Sweetepictravels is seeking a highly organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role emphasizes clear communication, attention to detail, and proactive client support throughout the reservation process.

You will gather client preferences, research options, confirm bookings, and handle changes with professionalism, ensuring accurate and up-to-date records across systems.

Formación

• Clear communication and interpersonal skills.
• Excellent attention to detail.
• Strong organization and time-management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Willingness to learn online platforms and systems.
• Reliable and professional in handling reservations.

Responsabilidades

• Assist clients with reservation requests and general inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Conocimientos

Communication

Attention to detail

Time management

Online research

Prioritization

Platform proficiency

Reliability

Descripción del empleo

Sweetepictravels is seeking a highly organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role emphasizes clear communication, attention to detail, and proactive client support throughout the reservation process.

You will gather client preferences, research options, confirm bookings, and handle changes with professionalism, ensuring accurate and up-to-date records across systems.