Remote Reservations & Client Services Coordinator

Sweetepictravels; Santiago; Presencial; CLP 12.000.000 - 20.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote environment

Structured onboarding and training

Ongoing education and development

Access to online tools and resources

Team support

Descripción de la vacante

Sweetepictravels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. This role suits someone who communicates clearly, pays attention to detail, and enjoys assisting clients throughout the reservation process.

The position offers a fully remote environment with structured onboarding, ongoing education, and access to online tools, with strong team support and professional resources available.

Formación

• Strong communication and interpersonal skills.
• Excellent attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Reliable and professional in high-volume coordination.
• Experience in customer service, reservations, hospitality, or coordination is helpful.

Responsabilidades

• Assist clients with reservation requests and general inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Conocimientos

Communication

Attention to detail

Organization

Time management

Research online

Prioritization

Online platforms

Reliability

Customer service experience

Descripción del empleo

Sweetepictravels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. This role suits someone who communicates clearly, pays attention to detail, and enjoys assisting clients throughout the reservation process.

The position offers a fully remote environment with structured onboarding, ongoing education, and access to online tools, with strong team support and professional resources available.