Remote PV Inverter Service Technician & Trainer

GoodWe; Santiago; Presencial; CLP 11.160.000 - 20.088.000; Jornada completa

Descripción de la vacante

GoodWe is seeking a Service Technician to provide remote After-Sales support for South American countries (except Brazil) while based in Chile. You will train partners, handle inquiries, and perform on-site service when needed. Travel across South America may be required, and you will liaise with HQ for technical updates.

The role requires a technical degree in PV/renewables, hands-on PV inverter experience, and good English. Portuguese is a plus.

Formación

• Technical degree in electricity, photovoltaics, Renewable Energy or equivalent.
• At least 1 year of experience with PV inverters.
• Knowledge of South American PV regulations.
• Experience with Distributed Generation (DG).
• Proficiency in Excel/Office tools and basic circuit sizing.

Responsabilidades

• Handle general inquiries for technical support and after-sales activities.
• Train partners to provide daily technical support via phone, email, or in person.
• Resolve technical escalations from customers.
• Provide technical advice to local distributors, installers and end users.
• Perform on-site inspections, commissioning and troubleshooting with prior appointments.
• Maintain records of replacements and hardware movements.
• Upgrade firmware and perform minor hardware reworks locally when needed.
• Coordinate with Brazil HQ and South America team for updates.
• Communicate with Level 2 engineers based in HQ.
• Represent the company at exhibitions and events; promote solutions.
• Submit weekly reports and documents to supervisor.

Conocimientos

English proficiency

PV inverter knowledge

DG (Distributed Generation)

Electrical circuit sizing

PV regulations SA

MS Office

Portuguese (plus)

PV Large Utility-Scale

Battery tech (lead-acid, lithium)

NeoCRM (plus)

Educación

Technical degree in electricity or renewable energy

Herramientas

MS Office

Descripción del empleo

GoodWe is seeking a Service Technician to provide remote After-Sales support for South American countries (except Brazil) while based in Chile. You will train partners, handle inquiries, and perform on-site service when needed. Travel across South America may be required, and you will liaise with HQ for technical updates.

The role requires a technical degree in PV/renewables, hands-on PV inverter experience, and good English. Portuguese is a plus.