Remote Leasing Specialist

CS Outsource; Chile; Presencial; CLP 33.866.000 - 56.444.000; Jornada completa

Descripción de la vacante

CS Outsource is seeking a motivated Leasing Specialist to manage the leasing process from inquiry to move-in for residential properties. You will respond to inquiries, qualify tenants, conduct showings, coordinate the leasing workflow, and maintain accurate records in the CRM.

This remote role requires strong English communication, organization, and the ability to work independently in a fast-paced environment with attention to fair housing regulations.

Formación

• 2+ years in leasing, property management, real estate, or related field
• Strong understanding of the residential leasing process
• Excellent written and verbal English communication skills
• Strong sales, negotiation, and customer service abilities
• Highly organized with excellent follow-up and time-management skills
• Comfortable handling multiple prospects and applications simultaneously
• Experience with CRM, property management, or leasing software
• Proficiency with Google Workspace and Microsoft Office
• Ability to work independently in a remote or fast-paced environment
• Knowledge of fair housing regulations and local leasing requirements preferred

Responsabilidades

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms
• Qualify prospective tenants based on property requirements, rental criteria, and availability
• Schedule and coordinate property showings, virtual tours, and follow-ups
• Conduct property tours and clearly communicate property features, pricing, policies, and lease terms
• Manage leasing leads through the CRM and maintain accurate records of prospect interactions
• Follow up consistently with prospects to maximize lead conversion and occupancy
• Process rental applications and coordinate screening, verification, and required documentation
• Prepare and coordinate lease agreements, renewals, and move-in documentation
• Communicate with applicants, tenants, property managers, and internal teams throughout the leasing process
• Coordinate move-in dates, deposits, utilities, keys, and other onboarding requirements
• Monitor available units and ensure listings have accurate pricing, photos, descriptions, and availability
• Assist with lease renewals and identify opportunities to reduce vacancy and improve retention
• Ensure leasing activities comply with company policies and applicable fair housing and rental regulations
• Provide regular updates and reports on leads, applications, conversions, occupancy, and leasing performance

Conocimientos

Communication skills

Organizational skills

Sales and negotiation

Customer service

Time management

Remote work ability

Lead qualification

Herramientas

AppFolio

Buildium

Propertyware

Yardi

Rent Manager

CRM software

Google Workspace

Microsoft Office

Descripción del empleo

CS Outsource is seeking a motivated Leasing Specialist to manage the leasing process from inquiry to move-in for residential properties. You will respond to inquiries, qualify tenants, conduct showings, coordinate the leasing workflow, and maintain accurate records in the CRM.

This remote role requires strong English communication, organization, and the ability to work independently in a fast-paced environment with attention to fair housing regulations.