Housing Specialist

CS Outsource; Chile; On-site; CLP 37,003,000 - 55,504,000; Full time

Benefits offered by this job

Remote position

Job summary

CS Outsource seeks a proactive Housing Specialist to coordinate housing placements for clients, manage requests, and ensure a seamless experience from placement through move-out. This remote role supports a US-based client base and requires strong organizational skills.

You will communicate in English, maintain housing records, and collaborate with property owners, landlords, and partners to secure suitable options and handle renewals.

Qualifications

• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and time management abilities.
• Ability to manage multiple housing requests simultaneously while meeting deadlines.
• Strong customer service and relationship management skills.

Responsibilities

• Coordinate housing placements based on client needs, budget, and location requirements.
• Source and secure suitable housing options through property owners, landlords, and housing providers.
• Manage reservations, lease agreements, move-ins, move-outs, extensions, and renewals.
• Serve as the primary point of contact for clients throughout the housing process.
• Build and maintain relationships with property owners, landlords, and housing partners.
• Coordinate with internal teams, vendors, and service providers to ensure a smooth housing experience.
• Resolve housing-related issues, maintenance requests, and client concerns in a timely and professional manner.
• Maintain accurate records of housing inventory, leases, client information, and documentation.
• Monitor housing availability, occupancy, pricing, and lease expirations.
• Prepare reports and ensure compliance with company policies and housing requirements.

Skills

Excellent written and verbal English

Strong organizational

Multitasking

Time management

Customer service

Relationship management

CRM software

Tools

Microsoft Office

Google Workspace

CRM software

Job description

We are seeking a proactive and detail-oriented Housing Specialist to join our growing team. This role is responsible for coordinating temporary and long-term housing solutions, managing client requests, and ensuring a seamless housing experience from placement through move-out. If you have experience in housing coordination, relocation services, property management, or customer service, we'd love to hear from you.

Key Responsibilities

• Coordinate housing placements based on client needs, budget, and location requirements.
• Source and secure suitable housing options through property owners, landlords, and housing providers.
• Manage reservations, lease agreements, move-ins, move-outs, extensions, and renewals.
• Serve as the primary point of contact for clients throughout the housing process.
• Build and maintain relationships with property owners, landlords, and housing partners.
• Coordinate with internal teams, vendors, and service providers to ensure a smooth housing experience.
• Resolve housing-related issues, maintenance requests, and client concerns in a timely and professional manner.
• Maintain accurate records of housing inventory, leases, client information, and documentation.
• Monitor housing availability, occupancy, pricing, and lease expirations.
• Prepare reports and ensure compliance with company policies and housing requirements.

Requirements

• Minimum of 2 years of experience in housing coordination, relocation services, property management, real estate, or hospitality.
• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and time management abilities.
• Ability to manage multiple housing requests simultaneously while meeting deadlines.
• Strong customer service and relationship management skills.
• Proficiency in Microsoft Office, Google Workspace, and CRM software.
• Ability to work independently in a remote, fast-paced environment.
• High attention to detail and problem-solving skills.

Preferred Qualifications

• Experience in corporate housing, temporary housing, relocation services, or property management.
• Familiarity with lease agreements, housing compliance, and occupancy management.
• Experience using property management systems or housing management software.
• Experience working with U.S.-based clients or housing providers.
• Background in real estate operations or customer support.
• Remote position.
• Full-time role aligned with U.S. business hours.
• Long-term opportunity with a growing organization.
• Collaborative and professional work environment.
• Opportunity to contribute to delivering exceptional housing solutions and client satisfaction.

If you have the experience and organizational skills we're looking for, we'd love to hear from you.