Ops Data Analyst, CoreOps (Non-Payments & Dashboards)

Atlas Metrics; Santiago; Presencial; CLP 44.964.029 - 62.949.640; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Virtual Stock Option programme

Annual L&D budget

20 days of paid leave

Health and life insurance

Tax-free allowances for meals and transportation

1-month sabbatical after 3 years

Referral Bonus

Descripción de la vacante

Atlas Metrics in Santiago is seeking an Operations Specialist for its Non-Payments team. This role involves designing operational KPIs and dashboards, defining standards, and managing operational processes across various Latin American markets. Ideal candidates have strong analytical skills, experience with SQL and BI tools, and the ability to communicate in both Spanish and English. The position offers a proactive environment to drive improvements in financial products used by millions worldwide, with a commitment to diversity and inclusion.

Formación

• Strong analytical skills and hands-on experience with operational or product data.
• Ability to structure complex problems and set clear priorities.
• Experience supporting cross-functional stakeholders in Spanish and English.
• Comfort working across multiple products and initiatives.
• A proactive ownership mindset focused on operational quality.

Responsabilidades

• Design and maintain operational KPIs and dashboards across Non-Payments products.
• Define minimum operational standards and track performance.
• Own key operational routines such as reconciliations and exception handling.
• Act as the operational point of contact for external providers.
• Deliver data-driven insights and align on improvement roadmaps.

Conocimientos

Analytical skills

SQL

BI tools (Looker, Power BI, Tableau)

Cross-functional communication

Ownership mindset

Descripción del empleo

Atlas Metrics in Santiago is seeking an Operations Specialist for its Non-Payments team. This role involves designing operational KPIs and dashboards, defining standards, and managing operational processes across various Latin American markets. Ideal candidates have strong analytical skills, experience with SQL and BI tools, and the ability to communicate in both Spanish and English. The position offers a proactive environment to drive improvements in financial products used by millions worldwide, with a commitment to diversity and inclusion.