Swiss Account Manager – Client Success & Revenue Growth

The Adecco Group; Zürich; Hybrid; CHF 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Learning culture

Open environment

PTO and holidays

Zusammenfassung

LHH, part of The Adecco Group, seeks an Account Manager in Switzerland to nurture and expand strategic client relationships within Career Transition & Mobility. You will ensure high-quality service delivery, manage contractual commitments, and drive revenue growth while maintaining an exceptional client experience.

This hybrid role requires residence in Switzerland, up to 15% travel within the country, and fluency in English and German/Swiss-German, with French preferred.

Qualifikationen

• The candidate has proven account management experience within HR-Services, Education, Coaching or Consulting.
• Strong project management discipline with KPI delivery focus.
• Demonstrated ability to manage and grow client relationships.
• Excellent communication, negotiation and presentation skills.
• Proactive problem-solving mindset oriented to process improvement.

Aufgaben

• Develop and maintain strong relationships with key internal and external stakeholders.
• Responsible for achieving financial targets assigned to accounts.
• Manage customer accounts and ensure timely, high-quality deliverables.
• Plan and implement projects to meet contractual deliverables and KPIs.
• Maintain up-to-date account records using CRM systems such as Salesforce.
• Engage with clients to understand needs and ensure satisfaction.
• Communicate with stakeholders to manage expectations and status updates.
• Identify opportunities for process improvement to enhance service delivery.
• Focus on maximizing share of wallet and market share to drive revenue growth.
• Adhere to the full contract management process including reviews and renewals.
• Drive world-class client experiences with quality and delivery excellence.

Kenntnisse

Account management

CRM expertise

Project management

Client relationship growth

Communication

Negotiation

Presentation skills

Problem solving

Tools

Salesforce

Jobbeschreibung

LHH, part of The Adecco Group, seeks an Account Manager in Switzerland to nurture and expand strategic client relationships within Career Transition & Mobility. You will ensure high-quality service delivery, manage contractual commitments, and drive revenue growth while maintaining an exceptional client experience.

This hybrid role requires residence in Switzerland, up to 15% travel within the country, and fluency in English and German/Swiss-German, with French preferred.