Staff Housing Specialist (m/f/d)

Andermatt Swiss Alps AG; Andermatt; Remote; CHF 60,000 - 80,000; Full time

Job summary

Andermatt Swiss Alps AG in Uri, Andermatt seeks an organized administrative specialist for hospitality housing management. You will handle accommodation portfolio, occupancy planning, offers, check-ins/outs and key handovers, and coordinate cleaning and maintenance with providers.

Fluent German and English (C1+), hands-on, reliable, and able to work during seasonal peaks. PMS experience is a plus; you will maintain master data and sublease agreements.

Qualifications

• Commercial or hospitality apprenticeship (EFZ) or equivalent experience.
• 2 to 3 years of experience in hospitality, property or housing management or a comparable administrative role.
• Strong organisational and coordination skills.
• High customer and service orientation.
• Diligence, accuracy and reliability.
• Confident handling of administrative processes; PMS experience an advantage.
• Hands-on and flexible working style, also during seasonal peaks.
• Fluent German and English at C1 level or higher; other languages an advantage.

Responsibilities

• Maintaining the accommodation portfolio and coordinating the occupancy plan.
• Preparing offers and corresponding with employees.
• Independently organising check-ins, check-outs and key handovers.
• Coordinating cleaning and maintenance work and resolving issues promptly.
• Maintaining bookings and master data in the Property Management System (PMS).
• Preparing, managing and monitoring sublease agreements, including deadline control.
• Collaborating closely with internal departments, external service providers and partners.
• Taking responsibility for inventory, orders and materials and helping to optimise our workflows.

Skills

Organisational skills

Coordination skills

Customer service orientation

Reliability

Education

EFZ apprenticeship (Commercial or Hospitality)

Tools

Property Management System (PMS)

Job description

• Maintaining the accommodation portfolio and coordinating the occupancy plan
• Preparing offers and corresponding with employees
• Independently organising check-ins, check-outs and key handovers
• Coordinating cleaning and maintenance work and resolving issues promptly
• Maintaining bookings and master data in the Property Management System (PMS)
• Preparing, managing and monitoring sublease agreements, including deadline control
• Collaborating closely with internal departments, external service providers and partners
• Taking responsibility for inventory, orders and materials and helping to optimise our workflows

What you bring in

• Commercial or hospitality apprenticeship (EFZ) or equivalent experience
• 2 to 3 years of experience in hospitality, property or housing management or a comparable administrative role
• Strong organisational and coordination skills
• High customer and service orientation
• Diligence, accuracy and reliability
• Confident handling of administrative processes, PMS experience an advantage
• Hands-on and flexible way of working, also during seasonal peaks
• Fluent German and English at C1 level or higher, other languages an advantage