Senior Desktop IT Supporter

Nordwand Group - the IT & Finance Recruitment Company; Horgen; Vor Ort; CHF 65.000 - 90.000; Vollzeit

Zusammenfassung

Nordwand Group in the Zurich area is seeking a Desktop supporter to resolve IT equipment and software issues and provide VIP level internal support in the Horgen/Pfäffikon area.

Responsibilities include prioritizing IT concerns, performing system installations and updates, working on service improvements, documenting processes, and coordinating with internal departments to ensure high-level corporate support.

Qualifikationen

• Windows support experience (5-10 years)
• Clear communication skills in English
• Swiss citizens / EU members only

Aufgaben

• Prioritizing & resolving IT concerns, escalating serious issues to relevant stakeholders
• Avoiding service interruptions by performing system installations, updates, and maintenance procedures
• Working on projects related to improving the service offered and efficiency of applications
• Documenting processes and maintaining helpdesk records
• Collaborating with internal departments to ensure high level corporate support

Kenntnisse

Windows support

English communication

Jobbeschreibung

Nordwand Group, Zurich are looking for a Desktop supporter in Horgen / Pfäffikon area. You will be resolving IT equipment and software issues and providing VIP level support internally.

Responsibilities:

• Prioritizing & resolving IT concerns, escalating serious issues to relevant stakeholders
• Avoiding service interruptions by performing system installations, updates, and maintenance procedures
• Working on projects related to improving the service offered and efficiency of applications
• Documenting processes and maintaining helpdesk records
• Collaborating with internal departments to ensure high level corporate support

Key Skills:

• Windows support experience (5-10 years experience)
• Clear communication skills in English

Swiss citizens / EU members only