Remote/Hybrid Partner Success Advisor

WinCan AG; Bern; Hybrid; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

WinCan AG in Bern invites an experienced Support Specialist to join our Partner Success Team. You will be the first contact for international sales partners, delivering timely, solution-focused responses and coordinating cross-team efforts to resolve issues.

Responsibilities include onboarding new partners, supporting partner-related activities, creating and sharing sales and training materials, and maintaining accurate partner data.

Qualifikationen

• Experience in sales support, customer success, partner management, or inside sales.
• Ability to communicate technical concepts clearly.
• Strong service orientation and customer focus.
• Excellent written and spoken communication in German and English.

Aufgaben

• Serve as first point of contact for general and technical inquiries from international sales partners.
• Ensure professional, timely, and solution-oriented communication.
• Coordinate and follow up on partner-related issues with internal teams.
• Support partners with sales-related activities and administrative processes.
• Assist with planning, organizing, and executing partner initiatives and events.
• Onboard new partners and ensure a smooth transition.
• Coordinate training sessions and provide up-to-date materials.
• Maintain partner data, documentation, and feedback records.

Kenntnisse

German language

English language

Communication skills

Independent and reliable

Ausbildung

Business or technical training

Tools

CRM systems

ERP systems

Collaboration tools

Jobbeschreibung

WinCan AG in Bern invites an experienced Support Specialist to join our Partner Success Team. You will be the first contact for international sales partners, delivering timely, solution-focused responses and coordinating cross-team efforts to resolve issues.

Responsibilities include onboarding new partners, supporting partner-related activities, creating and sharing sales and training materials, and maintaining accurate partner data.