Client Relationship Support Assistant

Candriam Suisse Sàrl; Zürich; Vor Ort; CHF 60.000 - 85.000; Vollzeit

Zusammenfassung

Candriam Suisse Sàrl is seeking a Client Relationship Assistant to coordinate office management, events, and sales support in Switzerland. The role interfaces with local teams to serve as the operational backbone of the Swiss Sales office and to ensure smooth, client-focused processes across Zurich and Geneva.

The successful candidate will demonstrate strong organisation, clear communication, stakeholder management, flexibility, and a service mindset while thriving in a friendly, collaborative,

Qualifikationen

• Strong organisation and communication.
• Stakeholder management and relationship building.
• Service mindset with flexibility and team collaboration.

Aufgaben

• Coordinate office-related activities for Zurich and Geneva.
• Plan, organize, and execute industry events, conferences, and roadshows.
• Coordinate event and marketing budget planning with local sales and central marketing teams.
• Oversee production and quality control of marketing materials, including proofreading.
• Provide comprehensive support to sales teams on internal processes and client requests.
• Act as Salesforce expert and maintain data accuracy in CRM systems.
• Monitor and coordinate ad hoc projects across teams and functions.
• Serve as local IT coordinator for hardware, software, printers, and mobile devices.
• Prepare client presentations, reports, and meeting materials for Relationship Managers.
• Support day-to-day client requests with Sales Support and Client Servicing teams.
• Update client data in CRM for accurate pipeline tracking and reporting.
• Contribute to internal reporting by collecting and structuring data.

Kenntnisse

Strong organisation

Excellent communication

Stakeholder management

Flexibility

Service mindset

Tools

Salesforce

CRM tools

Jobbeschreibung

As a Client Relationship Assistant, you play a key role in coordinating office management, marketing activities and sales support within Sales & Distribution. Acting as a central interface between local teams the client relationship assistant will be the operational and relational backbone of the Swiss Sales office.

The successful candidate will be someone who combines strong organisation, excellent communication, stakeholder management, flexibility, and a genuine service mindset while thriving in a friendly, collaborative, and sales-oriented environment.

Manage and coordinate office-related activities for both Zurich and Geneva

• Plan, organize, and execute industry events, conferences, and roadshows
• Coordinate event and marketing budget planning in close collaboration with local sales and central marketing teams
• Oversee the production and quality control of marketing materials and content, including proofreading
• Provide comprehensive support to sales teams on internal processes and client-related requests
• Assist with operational activities and broader country management tasks
• Act as Salesforce expert, ensuring data accuracy through database maintenance and regular updates
• Monitor and coordinate ad hoc projects across teams and functions
• Serve as the local IT coordinator for hardware, software, printers, and mobile devices
• Support Relationship Managers by preparing client presentations, reports, and meeting materials.
• Help manage day-to-day client requests and ensure timely responses in collaboration with the Sales Support and Client Servicing teams.
• Update and maintain client data in CRM tools to ensure accurate pipeline tracking, segmentation, and reporting.
• Contribute to internal reporting activities by collecting and structuring relevant data points and documentation.
• Assist with the organisation of client events, meetings, and follow-ups, ensuring logistics and materials are delivered to a high standard.
• Collaborate closely with international teams to ensure alignment across business units and geographies.