German-Speaking Customer Support Specialist - Remote Greece

FH Collective - Academy; Frauenfeld; On-site; CHF 19,540 - 22,797; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking a German-speaking customer support agent to join our remote Greece-based team, offering relocation support for EU candidates. Work from anywhere in Greece with full remote flexibility and a Mediterranean lifestyle.

You’ll handle empathetic customer support, investigate issues, promote safety, and use data to improve user experience. The position offers a salary up to €1,500 gross/month (x14) plus a monthly bonus up to €250 and EU relocation perks.

Qualifications

• Fluent in German and English.
• Strong communication and analytical skills.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

Fluency in German

Fluency in English

Communication skills

Analytical skills

Remote work familiarity

Job description

FH Collective - Academy is seeking a German-speaking customer support agent to join our remote Greece-based team, offering relocation support for EU candidates. Work from anywhere in Greece with full remote flexibility and a Mediterranean lifestyle.

You’ll handle empathetic customer support, investigate issues, promote safety, and use data to improve user experience. The position offers a salary up to €1,500 gross/month (x14) plus a monthly bonus up to €250 and EU relocation perks.