German-Speaking Support Pro - Remote Greece Relocation

FH Collective Academy; Zug; Remote; CHF 14,000 - 17,000; Full time

Benefits offered by this job

Relocation package (EU) — hotel,flight

Airport pickup

Real estate agency fees covered

Work-from-home setup

Full remote flexibility

Job summary

FH Collective Academy is seeking German-speaking customer support staff to relocate to Greece and work remotely. You will join an international team with relocation support within the EU, enabling a flexible lifestyle by the sea and city life in Athens.

Responsibilities include empathetic customer support, issue investigation, safety promotion, and leveraging data to improve user experience. Fluency in German and English, plus strong communication, are essential.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

Fluency in German

Fluency in English

Strong communication

Analytical skills

Job description

FH Collective Academy is seeking German-speaking customer support staff to relocate to Greece and work remotely. You will join an international team with relocation support within the EU, enabling a flexible lifestyle by the sea and city life in Athens.

Responsibilities include empathetic customer support, issue investigation, safety promotion, and leveraging data to improve user experience. Fluency in German and English, plus strong communication, are essential.