German-Speaking Customer Support — Remote in Greece

FH Collective - Academy; Schaffhausen; On-site; CHF 9,000 - 16,000; Full time

Benefits offered by this job

Hotel accommodation 4 weeks

Flight ticket

Airport pickup

Real estate agency fees covered

Job summary

FH Collective - Academy is seeking German-speaking customer support specialists to work remotely from Greece with full relocation support for EU candidates. You will join an international team and help create a safer, better user experience from anywhere in Greece.

The role offers relocation benefits and a generous compensation package, including up to €1,500 gross per month (paid 14x yearly) plus up to €250 monthly bonus.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German

English

Communication

Analytical skills

Problem solving

Tools

Digital platforms

Job description

FH Collective - Academy is seeking German-speaking customer support specialists to work remotely from Greece with full relocation support for EU candidates. You will join an international team and help create a safer, better user experience from anywhere in Greece.

The role offers relocation benefits and a generous compensation package, including up to €1,500 gross per month (paid 14x yearly) plus up to €250 monthly bonus.