German-Speaking Support Specialist — Relocate to Greece (Remote)

FH Collective - Academy; Basel; Remote; CHF 14,046 - 16,824; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Job summary

FH Collective - Academy is seeking German-speaking customer support specialists to join a remote team in Greece. The role offers relocation support for EU candidates, enabling you to start your day with a coffee in Athens or finish with a seaside sunset.

You will provide empathetic support, investigate issues, promote safety, and use data to improve user experience. Training is provided, and the position offers full remote flexibility and a Mediterranean lifestyle.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• Solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

Fluency in German

Fluency in English

Strong communication

Analytical skills

Solution oriented

Digital literacy

Job description

FH Collective - Academy is seeking German-speaking customer support specialists to join a remote team in Greece. The role offers relocation support for EU candidates, enabling you to start your day with a coffee in Athens or finish with a seaside sunset.

You will provide empathetic support, investigate issues, promote safety, and use data to improve user experience. Training is provided, and the position offers full remote flexibility and a Mediterranean lifestyle.