Payments Operations Analyst — Remote, Global Impact

Jobgether; Schweiz; Remote; CHF 37,000 - 55,000; Full time

Benefits offered by this job

Remote work options

Learning budget

Stock options

Bonuses

Volunteer days

Job summary

Jobgether is seeking a Payment Operations Analyst based in Switzerland to strengthen payment performance across a large-scale digital marketplace. You will join a newly formed team focusing on end-to-end visibility of checkout and payment funnel across 17+ PSPs, with hands-on analysis, reporting, and cross-functional collaboration.

You will work with Product, Engineering, Data Science, and Fraud teams to diagnose issues, drive improvements in authorization rates and conversion, and communicate

Qualifications

• Hands-on experience with payment funnels in a multi-provider environment.
• Strong understanding of payment concepts: interchange, 3DS, FX and fraud fundamentals.
• Experience conducting root-cause analysis of payment funnel drop-offs and declines.
• Strong SQL skills and ability to independently analyze payment data.
• Ability to translate complex findings to non-technical stakeholders.
• BI tools or dashboards experience is an advantage.

Responsibilities

• Take ownership of checkout funnel health and surface defects with alerts.
• Lead root-cause investigations into funnel drop-offs and declines.
• Analyze authorization rates, declines and performance across PSPs.
• Investigate payment performance issues including outages across checkout stages.
• Develop and maintain reports, dashboards, and alerts for payment funnel visibility.
• Summarize payment data insights for cross-functional teams with clear recommendations.
• Partner with Product, Engineering, Data Science and Fraud teams to improve authorization rates.
• Communicate findings and business impact to stakeholders without payments background.
• Contribute to diagnostic processes and become a contact for payment funnel health.

Skills

SQL

Payment analytics

Root-cause analysis

Data visualization

Stakeholder communication

English communication

Tools

BI dashboards

Job description

Jobgether is seeking a Payment Operations Analyst based in Switzerland to strengthen payment performance across a large-scale digital marketplace. You will join a newly formed team focusing on end-to-end visibility of checkout and payment funnel across 17+ PSPs, with hands-on analysis, reporting, and cross-functional collaboration.

You will work with Product, Engineering, Data Science, and Fraud teams to diagnose issues, drive improvements in authorization rates and conversion, and communicate