Night Front Desk & Guest Services Specialist

Vertiq Hospitality Partners B.V.; Zürich; Hybrid; CHF 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Lunch Check

Training & growth opportunities

Fun workplace culture

Hotel discounts

Zusammenfassung

Vertiq Hospitality Partners B.V. is hiring for a Front Office role at the Radisson Hotel and Suites Zurich. The Perfect Candidate will welcome guests, manage check-ins/outs, handle payments, and assist guests with local information and directions.

The position requires English and German fluency, a valid Swiss residence and work permit, and willingness to work night shifts, including weekends and holidays. Training and growth opportunities are offered.

Qualifikationen

• Radisson knowledge and Emma PMS experience preferred.
• Team player with service orientation.
• Fluent in English and German.
• Valid residence and work permit for Switzerland.
• Willing to work night shifts, including weekends and public holidays.]
• Hospitality mindset and guest-first attitude.

Aufgaben

• Welcome and acknowledge guests per standards; anticipate and address needs.
• Process check-ins: reservations, room assignment, and key activation.
• Process payments: room charges, cash, checks, debit, or credit.
• Handle check-outs and resolve late or disputed charges.
• Answer calls, messages, requests, questions, or concerns.
• Provide directions and information about property and local areas.
• Run daily reports (arrivals/departures) and note special requests.
• Complete cashiering and closing reports; balance bank at shift end.
• Organize end-of-date tasks to run night audit.

Kenntnisse

Team player

Service oriented

Radisson knowledge

English

German

Emma PMS

Tools

Emma PMS

Jobbeschreibung

Vertiq Hospitality Partners B.V. is hiring for a Front Office role at the Radisson Hotel and Suites Zurich. The Perfect Candidate will welcome guests, manage check-ins/outs, handle payments, and assist guests with local information and directions.

The position requires English and German fluency, a valid Swiss residence and work permit, and willingness to work night shifts, including weekends and holidays. Training and growth opportunities are offered.