Multilingual PV & Power Support Engineer (FR/DE)

Connect44 GmbH

Bern

On-site

CHF 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

International environment

Career development opportunities

Competitive compensation

Job summary

Connect44 GmbH is seeking a Digital Power Customer Support Engineer (CSE) fluent in French and German to provide technical support for photovoltaic inverters, BESS, and related products. The role includes remote issue analysis, ticket management, and coordination with internal teams to ensure timely resolutions.

Occasional travel to customer sites will be required for commissioning and training, working with an international team to deliver exceptional customer experiences in the renewable

Qualifications

Degree in Electrical Engineering, Power Electronics, Renewable Energy, or comparable qualification.
Experience or strong interest in photovoltaic systems, inverters, BESS, or power electronics.
Good understanding of electrical systems and basic networking/IT concepts.
Strong analytical and problem-solving skills with a structured troubleshooting approach.

Responsibilities

Provide first-level technical support for PV inverters, BESS, and related products.

Skills

Customer service

Communication

Analytical skills

Troubleshooting

English + German fluency

Team collaboration

Willingness to travel

Education

Electrical Engineering degree

Power Electronics/BESS knowledge

Renewable Energy background

Tools

Ticketing system

Remote diagnostics

Networking basics

Job description

Occasional travel to customer sites will be required for commissioning and training, working with an international team to deliver exceptional customer experiences in the renewable

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