Digital Power Field Service Engineer (FSE)

Connect44; Bern; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

International company

Career development opportunities

Multicultural environment

Zusammenfassung

Connect44 is seeking a motivated Digital Power Field Service Engineer (FSE) to join our team and deliver high-quality technical solutions and services to customers. This permanent role requires travel across Switzerland and hands-on support for Huawei Smart PV and Data Center Facility products.

The ideal candidate has an Electrical Engineering background (Uni of Applied Sciences or apprenticeship), electronics interest, IT know-how, and strong English skills. A company car is required.

Qualifikationen

• Graduation from a University of Applied Sciences, or higher education in Electrical Engineering, or an electrical field apprenticeship.
• Background and interest in electronics, such as inverters and battery storage systems, and good IT know-how.
• Own car and willingness to undertake business trips across Switzerland for customer onsite troubleshooting and installer communications.
• Experience in inverter and BESS problem-solving and commissioning is an advantage.
• Strong communication skills in English; German or French is an advantage.

Aufgaben

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite for customers.
• Provide remote support for Huawei Smart PV products (C&I, Utility) and Data Center Facility products via the Huawei Customer Management System.
• Register and collect customer support requests.
• Identify issues and propose appropriate solutions.
• Track the progress of customer support requests and ensure timely follow-up.
• Ensure a high level of customer satisfaction by providing high-quality service to customers.

Kenntnisse

Electronics interest

IT skills

English

German language

French language

Ausbildung

University of Applied Sciences or higher in Electrical Engineering

Tools

Huawei CMS

Jobbeschreibung

Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.

Position Overview

We are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers.

Available Positions: 1 position

Job type: Permanent

Job Ref. Number: FSE 24.08.2026

Main Responsibilities

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite for customers.
• Provide remote support for technical questions regardingHuawei Smart PV products (C&I, Utility)andData Center Facility productsvia the Huawei Customer Management System.
• Register and collect customer support requests.
• Identify issues and propose appropriate solutions.
• Track the progress of customer support requests and ensure timely follow-up.
• Ensure a high level of customer satisfaction by providing high-quality service to customers.

Requirements

• Graduation from aUniversity of Applied Sciences, or higher education specializing inElectrical Engineering, or an apprenticeship in an electrical field.
• Background and interest inelectronics, such as inverters and battery storage systems, as well as good IT know-how.
• Own car and willingness to undertake business trips across Switzerland for customer onsite troubleshooting and installer communications.
• Experience ininverter and BESS problem-solving and commissioningis an advantage.
• Strong communication skills inEnglish. German or French is an advantage.

What's on Offer

• Join an international company at the forefront of theclean energy transition.
• Work with innovative technologies in the fast-growingrenewable energy sector.
• Receive ongoing technical and professional development.
• Be part of a collaborative and multicultural working environment.
• Enjoy competitive compensation and attractive career development opportunities.